O2 Select Instrument Warranty Policy

Warranty Policy:

Ortho Organizers warrants O2 Select Orthodontic Instruments to be free from any defects in material and workmanship for a period of three (3) years from the date of purchase.  Ortho Organizers warrants carbide inserted instruments of separation from the instrument body for the life of the product.  Failure to follow all recommended use, maintenance, care and cleaning procedures will void warranty claims.  Proof of recommended maintenance may be required where applicable.

Except as expressly provided above, there are no other warranties on Ortho Organizers orthodontic instruments, expressed or implied, with regards to description, quality, merchantability, or fitness for a particular purpose.  The liability for any warranty claim shall not exceed the purchase price of the instrument that is the basis of such claim.

Care and Cleaning:

All recommended care, cleaning and sterilization procedures, as described in the Instructions for Use, must be fully adhered to.  Failure to follow the recommended procedures will void the warranty.  The use of rust inhibitor and silicone lube in the instruments' joints is required after each cleaning and sterilization.  Silicone Instrument Lubricant from Ortho Organizers, 600-123 (1/2 oz), or 600-124 (4oz), is recommended to maintain smooth and proper operation.

Warranty Returns:

Instruments which are defective under the terms of the warranty policy, and have not been misused or tampered with, may be returned to Ortho Organizers for repair or replacement at Ortho Organizers option.  Pliers are not returnable without prior approval from Ortho Organizers.  Approval can be obtained by calling Ortho Organizers  on 02 95247027.

Alternative maintenance providers may also be used, however, Ortho Organizers does not warrant actions by any maintenance service providers, assumes no responsibility for the results of any maintenance services performed.